Board supply error

Only controller board connector unplug and plug and your printronix working normally 100% solution if connector lose change with new one ok remember if lose other wise only unplug and plug please power off condition do this work regards , rana jee

Here are the list of possible errors and resolutions :

1 = Ribbon Drive (Right)

Possible Error Messages = 15V CTL FAIL, RIBBON STALL, RIBBON DRIVE

Drives Right Ribbon Motor (154071-901) via Ribbon Motor Extension Cable Assy (154067-901)
into connector P107 on the CMX board. Alternates drive and drag roles when the ribbon reaches
turnaround.
a) Check resistance on the motor (P107 pins 2, 4 and 6, 8 = 7.2 to 8.8ω).
b) Check continuity on the Extension Cable to verify that no opens or shorts are present.
c) Check for binding on the motor shaft or obstruction in the ribbon path causing excessive load.

2 = Ribbon Drive (Left)

Possible Error Messages = 15V CTL FAIL, RIBBON STALL, RIBBON DRIVE

Drives Left Ribbon Motor (154071-901) via Ribbon Motor Extension Cable Assy (154067-901)
into connector P106 on the CMX board. Alternates drive and drag roles when the ribbon
reaches turnaround.
a) Check resistance on the motor (P106 pins 2, 4 and 6, 8 = 7.2 to 8.8ω).
b) Check continuity on the Extension Cable to verify that no opens or shorts are present.
c) Check for binding on the motor shaft or obstruction in the ribbon path causing excessive load.

3 = +15V Regulator

Possible Error Messages = 15V CTL FAIL, CTL VOLT FAIL, RIBBON DRIVE,
TABLE MISMATCH
+15 Voltage Regulator is sourced on the CMX. Used by Hammer Bank Logic, Ribbon Drive,
Shuttle Drive and Paper Feed Drive Logic on CMX.
a) Redownload Flash software.
b) Replace Flash Memory SIMM.
c) Check / Replace Hammer Bank Logic Cable Assy (152421-901).
d) Check / Replace Hammer Bank Power Cable Assy (164805-901
e) Refer to Items #1, 2, 4, and 11 to troubleshoot motors and extension cables.

4 = Hammer Bank Interface

Possible Error Messages = 15V CTL FAIL, HB NOT INSTALLD, TABLE MISMATCH
After image data has been processed by the EC, it is passed through this section as dot data,
hammer fire data and clock data via the Hammer Bank Logic Cable Assy (152421-901).
a) Check / Replace Hammer Bank Logic Cable Assy (152421-901).
b) Check / Replace Hammer Bank Power Cable Assy (164805-901).
c) Replace the Shuttle Frame Assy.

I hope this will solve your issue.

Goodluck

If my solution proves useful please accept it.

Regards
Arjun.
Printronix support.

Ok first check device manager in comnputer to which printer connect that there are not any yell ! or ? mark.
let me know
also reset all setigns to fsctory defaults.

Hi and welcome to FixYa,

To my understanding, error code 15V CTL FAIL* is a controller voltage failure (there are others: 8.5, 23.5, & 48.5). The * at the end of the error code is significant. This indicates that it is an internal error and must be attended to by a field service personnel. One of the supply voltages failed its diagnostics. This could simply be a fuse, a regulator transistor/IC or even a fusible resistor, cold solder

Based on the above, your options then are (if not yet tried):

• Set the printer power switch to O (Off), wait 15 seconds, then turn the printer on again. Run your print job again. If the message does not appear, it was a false indication and no further attention is required;
• If the message reappears, press the CLEAR key. If the message disappears, it was a false indication and no further attention is required.
  
• call it in for service from an authorized service center (if one is available within your immediate area); or
• consider a DIY (do-it-yourself).

Google this:Printronix P5010 Line printer software

Hi Serap,

If a fault condition occurs in the printer, the status indicator on the control panel flashes on and off, and the message display indicates the specific fault.

For the operator-correctable faults, After correcting the displayed fault, press the CLEAR key to clear the error message and status indicator and resume printing. If the fault message reappears, contact your authorized service representative.
If a fault is not correctable by the operator, you may try two steps to clear the fault before calling your authorized service representative:

1. Set the printer power switch to O (Off), wait 15 seconds, then turn the printer on again. Run your print job again. If the message does not appear, it was a false indication and no further attention is required.

2. If the message reappears, press the CLEAR key. If the message disappears, it was a false indication and no further attention is required. If the message reappears, call your authorized service representative at 1-800-243-3338.

Message Explanation Action 15V CTL FAIL* Controller voltage failure. Contact authorized service representative.
Call 1-800-243-3338

As far as software for the flash file is concerned , I have checked with their officaial sites , but they donot have any firmware updates.

Thanks