2008. I have been in touch with them MANY times. Today, I was told they REFURBISHED my jar and sent it to "someone else"-whoever was "next-in-line" waiting for one!!! What a DISASTER-product and customer service!! The blender has been "cancelled globally" per Tristar customer service and they really don't give a hoot-that much is perfectly clear
Blenders - Jack Lalanne - Health Master 100 Blender 8-Speed Blender
Answers & Comments
Yes Ive been thru this...I recd a refund due to luck.
You can buy a new caraffe at Cooking toys..for 45 bucks.
If your motor is working...just oil the bottom of the caraffe each time you use it! It shoudl keep it going for a long time.
What I mean by oil teh bottom..Is ...oil with any vegetable oil....the rim of the bearing on the outside of the caraffe..it surrounds the metal knurled piece that is inserted into teh motor each time you blend.