Hi, If you go outside and look at the bottom of the unit, you will see a rubber stopper in a hole aproximatly 1/4 to 1/2 inch in diameter, remove this plug and the unit should drain properly, if the problem persists, go out side to back of unit and remove the retainer screw at the bottom edge of unit , go to the inside portion and unscrew and remove the face and slide unit toward you , the bottom of the pan behind the evaporator coil section there is a indenture where condensate escapes the drain pan, make sure this area is clear of debris, you can use a pipe cleaner to do this. this should help.
Answers & Comments
Hi,
If you go outside and look at the bottom of the unit, you will see a rubber stopper in a hole aproximatly 1/4 to 1/2 inch in diameter, remove this plug and the unit should drain properly, if the problem persists, go out side to back of unit and remove the retainer screw at the bottom edge of unit , go to the inside portion and unscrew and remove the face and slide unit toward you , the bottom of the pan behind the evaporator coil section there is a indenture where condensate escapes the drain pan, make sure this area is clear of debris, you can use a pipe cleaner to do this.
this should help.