I recently had the E74 system error which started with as ‘black snow’ on the screen. There is an extended 3 year warranty that covers E74 and 3 Red Lights errors only. I looked in to fixing it myself but thought might as well let someone else graze their hands getting the case off! Despite the horror stories of it taking forever MS seemed to have pulled their finger out and made this a very efficient process, I got mine back within a week (I live in the UK and repairs get shipped to Germany). Here's a quick breakdown of the process: 1. Go to www.xbox.com/support and click on the relevant link relating to your problem. 2. Go through the walkthrough. If you've still no joy you can click a link to pick whether you are a US resident or not. 3. Type in serial number of the console (you don't need any receipts, I bought mine off eBay). 4. They send you a shipping label and a link to arrange UPS to come and pick up your console. 5. Bite your nails and rock manically in a corner until your console comes back (you can track the whole process at xbox.com). I've sent back a first generation 360 and an Elite. Certainly worth considering as they will repair or replace your console! http://support.microsoft.com/kb/907534 3 Red Light (Red Ring Of Death/RROD) http://support.microsoft.com/kb/941377 E74 Error
Answers & Comments
I recently had the E74 system error which started with as ‘black snow’ on the screen. There is an extended 3 year warranty that covers E74 and 3 Red Lights errors only.
I looked in to fixing it myself but thought might as well let someone else graze their hands getting the case off!
Despite the horror stories of it taking forever MS seemed to have pulled their finger out and made this a very efficient process, I got mine back within a week (I live in the UK and repairs get shipped to Germany).
Here's a quick breakdown of the process:
1. Go to www.xbox.com/support and click on the relevant link relating to your problem.
2. Go through the walkthrough. If you've still no joy you can click a link to pick whether you are a US resident or not.
3. Type in serial number of the console (you don't need any receipts, I bought mine off eBay).
4. They send you a shipping label and a link to arrange UPS to come and pick up your console.
5. Bite your nails and rock manically in a corner until your console comes back (you can track the whole process at xbox.com).
I've sent back a first generation 360 and an Elite. Certainly worth considering as they will repair or replace your console!
http://support.microsoft.com/kb/907534 3 Red Light (Red Ring Of Death/RROD)
http://support.microsoft.com/kb/941377 E74 Error
That's the ring of death, i've yet to see someone get their xbox fixed with that problem, it seems to be common with xbox 360