The Balance CN6555 PC Notebook is actually an ECS (Elitegroup Computer Systems) 557. Their website can be found at http://www.ecsusa.com/ECSWebSite/Products/ProductsDetail.aspx?CategoryID=3&TypeID=13&DetailID=479&DetailName=Feature&MenuID=58&LanID=9 Try to use their support as these units were prone to battery and display issues and they will be able to provide support, as they are the manufacturer.
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The Balance CN6555 PC Notebook is actually an ECS (Elitegroup Computer Systems) 557. Their website can be found at
http://www.ecsusa.com/ECSWebSite/Products/ProductsDetail.aspx?CategoryID=3&TypeID=13&DetailID=479&DetailName=Feature&MenuID=58&LanID=9
Try to use their support as these units were prone to battery and display issues and they will be able to provide support, as they are the manufacturer.