Can only be a blocked hose or defective pump if drum is rotating. Remove the front panel by inserting a flat blade 4 inch from each isde at the front seam, lift the top and remove the 2 screws and remove the front panel. Remove hoses from pump, catch the water from the drum. If you need to remove the pumo, tilt the machine back and prop. Remove belt on underside and remove 3 screws securing pump.
check for blockages and pump vane condition.refit in reverse order.