This is either a machine fault or, more likely, an easily solvable problem. First, spin the machine with just water in it. If it spins smoothly, it is your fault! Load the machine more lightly. Heavy water laden items like jeans and towels unbalance the machine. Try moving them around in the tub and restarting. Also, if the machine is not sitting firmly on the floor, it will vibrate more. Make sure that all 4 legs are contacting the floor to make the machine stable. If the floor is not sturdy, you will need a piece of plywood under the machine to give it a firm base.
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This is either a machine fault or, more likely, an easily solvable problem. First, spin the machine with just water in it. If it spins smoothly, it is your fault!
Load the machine more lightly. Heavy water laden items like jeans and towels unbalance the machine. Try moving them around in the tub and restarting. Also, if the machine is not sitting firmly on the floor, it will vibrate more. Make sure that all 4 legs are contacting the floor to make the machine stable. If the floor is not sturdy, you will need a piece of plywood under the machine to give it a firm base.