After factory reset of my kobo glo, I couldn't get back my books that I ?
I tried to sign in my account and to download it from the online account.
Tablets & eReaders - Kobo - Glo eReader Silver - N613-KBO-S
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Answers & Comments
First make sure your books are really (still) in your account. Log into Kobobooks.com and check your library. Here's a direct link to the library page: Sign in to Kobo with
If you don't see your books there, you didn't buy them under that user account, or they're been removed from your account. Call Kobo support in either case.
If the books are there, make sure your Kobo eReader is also logged in using the same account. To do that,
1 - Open the menu
2 - Tap Settings
3 - Tap Account
Under 'Signed in as', you should see your user account. If not, tap in Sign in and log in. After that you can sync your library with your Kobobooks.com account from the menu again.