After removing and cleaning drop-in portion of burr grinder, I inadvertently put it back in upside down. Realizing my error before trying to operate the grinder, I tried to remove the upside down piece but it's hopelessly stuck. There is evidently some interference that is preventing removal. I turned the whole grinder upside down and tapped it on a flat surface but it's still stuck. Has anyone had this problem?
Coffee Makers & Espresso... - Jura Capresso - 560 Electric Burr Grinder
Answers & Comments
First of all the solution IS NOT in the manual. Second of all, you shouldn't go taking the grinder apart. It is soooooooo simple. You just have to rotate the black part where the long **** is counter clockwise until it's at about 2 o'clock. The blade slips right off. I saw a post about someone sending it in for repair for this same problem. It must be a lie because this is not a problem that needs a repair solution. It is a very simple fix. No tools no springs popping out at you, no nothing. Again, Just hold onto the black part with the ****. It moves. Turn it counterclockwise to about 2 o'clock. The blade slips off.
Here is the solution AGAIN: I guess they thought that the word I used was not appropriate, so I will say it again. Right around the blade, there is a black section with a long slot. The section moves. Move it counter clockwise to about 2'clock. the blade will slip right out. No tools, not rocket science. Just an easy solution to a mistake.
Well, that was simple. THANK YOU!!! Actually, I couldn't turn the black ring just using my fingers. However, I noticed that at the front of the ring there is a long slot. along the outer edge. I put the handle of a spoon and pushed. It moved very easily.
THIS WORKED!! My husband couldn't use his grinder for months after accidentally putting that white plastic part in upside down and he declared it dead after only six months of use (and two times putting it on wrong -- pryed it off once). He's one of those super smart engineer types who has a shortage of common sense sometimes. Finally I (the tea drinker) took it upon myself to search for a solution. This is super easy just like everyone says, although it did take me some stabbing with the butter knife until I realized you're rotating THE BLACK OUTER RING and NOT THE WHITE PART THAT IS STUCK. I thought I had to stick the knife down in there to move the white plastic part inside that half circle slit area. WRONG. You use the knife like a lever placing pressure on ONE END of that tiny half circle slit and pushing against the slit and voila -- it will rotate the entire black ring section like a secret door opening and your jaw will drop open and the white plastic part that was unmistakeably jammed for life can now be lifted straight off by a toddler. It's truly THAT easy. PS WE MARKED THE RIGHT SIDE UP WITH A FEW DOTS OF SHARPIE MARKER SO MY GENIUS HUSBAND NEVER DOES THIS AGAIN! Why can't the manufacturer do the same? What a cheap fix! I guess some will run out and buy a new one when they think it's broken for life and they don't want to lose the extra cash. Shame on them! I cannot think of any other reason not to mark this so it's common sense lacking (or rushing and exhausted with two young children) proof.
Donna, Your solution worked for me. Amazing that this is not on the Capresso Website! Thanks so much!
Vince
Hi,the solution to your problem is in the manual of your grinder,you should go through your manual carefully,if you don't have the manual,you can download it for free at;www.manualsonline.com.
Thanks and take care
Sharon is right, my jaw dropped!!! I thought I broke the machine and my husband was not going to be happy since it is only six months old. Thanks so much for posting this tip :)