Hi BDALLEN289.Sorry to hear about your mixer problem.Based on the symptoms you describe I suspect your problem has to do with the speed control assembly or governor assembly inside your mixer’s head and this is something you can fix this yourself. The inspection and troubleshooting of the inside of your mixer is a DITY capability, particularly if your mixer is out of warranty.Just be sure to have the Parts List manual on hand.If you're lacking one, you can download a PDF version from the KA website at: http://www.kitchenaid.com/flash.cmd?/#/page/home. Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number in your K45SSW, and select the file listed under Parts List (1), K45SSWH0.pdf (341.41 KB).Check to ensure it matches your mixer model. Turn to pgs. 6 & 7 titled: Motor Control Parts that shows an exploded view for the disassembly and reassembly of your mixer’s electrical components, along with all the parts. Locate Illus. No. 24, Governor Assembly and No. 25, Control Plate Assembly.I suspect your mixer’s speed problems problem are connected to one (or both) of these two items. First inspect around the controller assembly to ensure all the wire connections are OK. It's possible a connection has come loose.Unfortunately the whole controller assembly is fabricated on a little PC board which was not meant to be 'home fixed', and my 'expertise' ends there. A local small appliance repair shop should be able to determine if the controller assembly is functioning properly or not, or you can just order replacement parts without the testing. As far as parts go, here are four potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com.Prices for the same part can vary widely between vendors, so do your comparison shopping. If you feel troubleshooting and repairing is beyond your capability, then I would seek out a local small appliance repair shop in your area. KA Customer Care can give you names of local KA authorized repair shops in your area, but you can also do an online search to supplement what KA may provide you. Call to explain your circumstances and find out their hourly rate and get an estimate of what they think it would cost to repair your mixer. Also, always obtain three or more estimates – do some comparison shopping. Good luck. I hope this helps. Howard, Burke, VA If this solution has been helpful, please rate it, thanks! - hslincoln
Im gonna post this because I have had issues finding parts and such, and I want others to know what I did to solve this. I replaced the old old k45 govenor that they dont make anymore with a new k45 gov. They fit and it allows me to decrease the speed. The new one is longer and gives the bottom screw more impact on adjustment. I have all 10 speeds back, less noise, and smooth operation. They are not the same part, but will work, luckily I fix mixers for fun and bam, sweeeeet find.Im gonna post this because I have had issues finding parts and such, and I want others to know what I did to solve this. I replaced the old old k45 govenor that they dont make anymore with a new k45 gov. They fit and it allows me to decrease the speed. The new one is longer and gives the bottom screw more impact on adjustment. I have all 10 speeds back, less noise, and smooth operation. They are not the same part, but will work, luckily I fix mixers for fun and bam, sweeeeet find.
Answers & Comments
Hi BDALLEN289. Sorry to hear about your mixer problem. Based on the symptoms you describe I suspect your problem has to do with the speed control assembly or governor assembly inside your mixer’s head and this is something you can fix this yourself.
The inspection and troubleshooting of the inside of your mixer is a DITY capability, particularly if your mixer is out of warranty. Just be sure to have the Parts List manual on hand. If you're lacking one, you can download a PDF version from the KA website at: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number in your K45SSW, and select the file listed under Parts List (1), K45SSWH0.pdf (341.41 KB). Check to ensure it matches your mixer model.
Turn to pgs. 6 & 7 titled: Motor Control Parts that shows an exploded view for the disassembly and reassembly of your mixer’s electrical components, along with all the parts. Locate Illus. No. 24, Governor Assembly and No. 25, Control Plate Assembly. I suspect your mixer’s speed problems problem are connected to one (or both) of these two items.
First inspect around the controller assembly to ensure all the wire connections are OK. It's possible a connection has come loose. Unfortunately the whole controller assembly is fabricated on a little PC board which was not meant to be 'home fixed', and my 'expertise' ends there. A local small appliance repair shop should be able to determine if the controller assembly is functioning properly or not, or you can just order replacement parts without the testing.
As far as parts go, here are four potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com. Prices for the same part can vary widely between vendors, so do your comparison shopping.
If you feel troubleshooting and repairing is beyond your capability, then I would seek out a local small appliance repair shop in your area. KA Customer Care can give you names of local KA authorized repair shops in your area, but you can also do an online search to supplement what KA may provide you. Call to explain your circumstances and find out their hourly rate and get an estimate of what they think it would cost to repair your mixer. Also, always obtain three or more estimates – do some comparison shopping.
Good luck. I hope this helps. Howard, Burke, VA
If this solution has been helpful, please rate it, thanks! - hslincoln
Here are some links to several excellent websites that detail the disassembling/greasing and reassembly of a KA Mixer.
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Im gonna post this because I have had issues finding parts and such, and I want others to know what I did to solve this. I replaced the old old k45 govenor that they dont make anymore with a new k45 gov. They fit and it allows me to decrease the speed. The new one is longer and gives the bottom screw more impact on adjustment. I have all 10 speeds back, less noise, and smooth operation. They are not the same part, but will work, luckily I fix mixers for fun and bam, sweeeeet find.