Pardon my question; but what do you mean everything works fine? Have you attempted to attach the speaker system to an other device, such as a Receiver, DVD player, TV, etc? First check and see if the System works on other electronics and if it is working, then you go back to your computer and start from there; and I assume "everything works fine" could be the computer. The Altec is one of the best systems out there and their quality superior. It is rare to get a new Altec in a defective state as they do a great job on quality control.
Answers & Comments
Pardon my question; but what do you mean everything works fine? Have you attempted to attach the speaker system to an other device, such as a Receiver, DVD player, TV, etc? First check and see if the System works on other electronics and if it is working, then you go back to your computer and start from there; and I assume "everything works fine" could be the computer. The Altec is one of the best systems out there and their quality superior. It is rare to get a new Altec in a defective state as they do a great job on quality control.