At the beginning of the install, it shows user name, computer system (mine is HP), then asks for serial #. Which one? I've tried all the numbers I could find on my computer and the Roxio install disc envelope. GK
Computers & Internet - Roxio - Easy VHS to DVD for PC
Answers & Comments
It wants the Roxio serial number. That should be on the box or inside on the CD envelope. It should be clearly labeled Serial number. Also if there are dashes or spaces in the serial number try putting them in one number after another with no dahses or spaces. Hope this helps.