I had the same problem and the only way to fix it is see if it is still under warranty and send it back to the company.
I have not solved it but why is finding the answer so complicate......password, username and then after that a $9.00 why can't you get a simple answer
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I had the same problem and the only way to fix it is see if it is still under warranty and send it back to the company.
I have not solved it but why is finding the answer so complicate......password, username and then after that a $9.00 why can't you get a simple answer