Try to reset the phone..1.Power off the phone. 2.Press and hold Vol+ key and Power key simultaneously for about 10 seconds until the some option appear on the screen which are reboot system now; apply update from sdcard; wipe data/factory reset; wipe cache partition. 3.Use Vol+ key and Vol- key to move the cursor to "wipe cache partition" and press camera key to confirm it. 4.After 5 seconds, the cursor will be on "reboot system now" again and press camera key to confirm it. The phone will reboot automatically.If it doesnt work then it needs a repair service.
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Try to reset the phone..1.Power off the phone.
2.Press and hold Vol+ key and Power key simultaneously for about 10 seconds until the some option appear on the screen which are reboot system now; apply update from sdcard; wipe data/factory reset; wipe cache partition.
3.Use Vol+ key and Vol- key to move the cursor to "wipe cache partition" and press camera key to confirm it.
4.After 5 seconds, the cursor will be on "reboot system now" again and press camera key to confirm it. The phone will reboot automatically.If it doesnt work then it needs a repair service.
if the screen is black how can i see the option ?