You likely just need a new pad on the head. When they ware down they allow the head to get closer to the surface that it's cleaning, but the additional suction makes it difficult for the head to move. I hope this helps you!
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You likely just need a new pad on the head. When they ware down they allow the head to get closer to the surface that it's cleaning, but the additional suction makes it difficult for the head to move.
I hope this helps you!