It's a fairly common problem with this mower, you press the latch button and the battery refuses to budge. But thankfully the fix is easy enough to implement. You may think the catch is released all the way when you press the button...it’s not. While holding the release button, try pushing down the battery with your other hand…not much force needed. When you feel a slight movement, press the release button a little harder, you will hear a louder click, pull the battery out.
Answers & Comments
There is a release you need to push in. See this video
It's a fairly common problem with this mower, you press the latch button and the battery refuses to budge. But thankfully the fix is easy enough to implement. You may think the catch is released all the way when you press the button...it’s not. While holding the release button, try pushing down the battery with your other hand…not much force needed. When you feel a slight movement, press the release button a little harder, you will hear a louder click, pull the battery out.