Hello, if you receiver is on rental I suggest to get a replacement from Bell it's free if it's still on warranty, otherwise here is what you should try, open the battery panel there are screw there you must take off, then slowly using a butter knife go around the remote to unsnap the two peace open, after it's open you need a Q-tip and some alcohol, dip the tip into alcohol and drip the extra of the q-tip with your two finger you don't wish too much alcohol, clean the inside of each button, it should look like little black round rubber, make sure to change your q-tip if it turn too dirty, after you clean all those button, gently clean the surface of the electronic part, don't use too much alcohol and don't push to ******* the electronic, you just need to take off the dirt and grease that might have accumulate there with time, let it dry few 1 min, then close and it should work like a new one, let me know :)
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Hello, if you receiver is on rental I suggest to get a replacement from Bell it's free if it's still on warranty, otherwise here is what you should try, open the battery panel there are screw there you must take off, then slowly using a butter knife go around the remote to unsnap the two peace open, after it's open you need a Q-tip and some alcohol, dip the tip into alcohol and drip the extra of the q-tip with your two finger you don't wish too much alcohol, clean the inside of each button, it should look like little black round rubber, make sure to change your q-tip if it turn too dirty, after you clean all those button, gently clean the surface of the electronic part, don't use too much alcohol and don't push to ******* the electronic, you just need to take off the dirt and grease that might have accumulate there with time, let it dry few 1 min, then close and it should work like a new one, let me know :)