Thread the machine with the presser foot up. This will open the tension control. Set the tension to around 4 and then lower the presser foot to see if this helps. If not, you need a certified Bernina repair person to take a look at the machine.
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Thread the machine with the presser foot up. This will open the tension control. Set the tension to around 4 and then lower the presser foot to see if this helps. If not, you need a certified Bernina repair person to take a look at the machine.