Try resetting the Z9. With the device powered on, press the vol -/+ and MFB all at the exact same time. Ensure the buttons are not held, simply clicked all at once like a mouse to a computer. Once you get a consistent rapid flash the device has been reset and will go automatically into pair mode, it should now show up when you search for it in your phones bluetooth menu.
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Try resetting the Z9. With the device powered on, press the vol -/+ and MFB all at the exact same time. Ensure the buttons are not held, simply clicked all at once like a mouse to a computer. Once you get a consistent rapid flash the device has been reset and will go automatically into pair mode, it should now show up when you search for it in your phones bluetooth menu.
Rylan