You might not be pushing the correct sequence of buttons to unlock the door. You should only have to enter in your code to unlock the door, unless there was a problem when the lock was programmed.
Here's a copy of the user manual so you can verify the codes were entered properly and that the lock is set up correctly.
Answers & Comments
You might not be pushing the correct sequence of buttons to unlock the door. You should only have to enter in your code to unlock the door, unless there was a problem when the lock was programmed.
Here's a copy of the user manual so you can verify the codes were entered properly and that the lock is set up correctly.
http://www.smarthomeusa.com/Products/ED1460XXXX/manuals/WeiserLockPowerbolt1000-manual.pdf
Hope you find this Very Helpful and best regards!