If your belt is rotating and performing properly but your brush roll is still not turning or functioning properly then there may be a clog. Usually you can fix a brush roller with a quick cleaning or by oiling it's bearings however once the bristles endure too much wear and tear, it is time to replace it. Is there any noticeable debris caught in the roller? Long strands of hair, or carpet fibers? If so use a scissor or a razor to cut away the blockage. Then manually rotate the roller to see if there is any further debris. Make sure the vacuum itself is in the reclined position, otherwise it won't turn at all.
You can purchase your replacement Eureka parts direct from Crucial Vacuum with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10
I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.
Jim Thompson Crucial Vacuum Customer Care http://www.crucialvacuum.com
The brush will not spin in the handle is in the upright position. Release the handle and see if it works. If you have a carpet floor switch you might want to check that and make sure it is on carpet.
Answers & Comments
HI, it's Jim from Crucial Vacuum!
If your belt is rotating and performing properly but your brush roll is still not turning or functioning properly then there may be a clog. Usually you can fix a brush roller with a quick cleaning or by oiling it's bearings however once the bristles endure too much wear and tear, it is time to replace it. Is there any noticeable debris caught in the roller? Long strands of hair, or carpet fibers? If so use a scissor or a razor to cut away the blockage. Then manually rotate the roller to see if there is any further debris. Make sure the vacuum itself is in the reclined position, otherwise it won't turn at all.
You can purchase your replacement Eureka parts direct from Crucial Vacuum with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10
http://www.crucialvacuum.com/eureka.html?limit=all
I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.
Jim Thompson
Crucial Vacuum Customer Care
http://www.crucialvacuum.com
The brush will not spin in the handle is in the upright position. Release the handle and see if it works. If you have a carpet floor switch you might want to check that and make sure it is on carpet.