I had to take the following steps to get it to work in Windows 7 after running the setup executable under the Comments in the Windows row from http://www.ftdichip.com/Drivers/VCP.htm
Open up Device Manager, right click on the Triax Elite and select Update Driver Software.
Select "Browse my computer for driver software" in the window that pops up.
Click "Let me pick from a list of device drivers on my computer."
Scroll all the way down the list of "common hardware types" to USB controller.
Choose FTDI from the list of manufacturers and choose the "USB Serial Converter"
Confirm that you know what you're doing and want to install this driver.
Windows then finds another Unknown Device which is the serial port. Repeat as above but choose Ports for the common hardware types and then FTDI and "USB Serial Port".
Afterwards, run the latest Nike Triax Elite software (that you can download from http://www.nike.com/timing/extranet/elite_software/ and it should work.
Wow, I know this is a 4 year old thread but I had one in a closet this whole time and recently decided to try this solution... IT WORKED!! 4 years of patiently waiting paid off, ha ha. :D I'm just curious, how did you know all of this? I'm interested.Wow, I know this is a 4 year old thread but I had one in a closet this whole time and recently decided to try this solution... IT WORKED!! 4 years of patiently waiting paid off, ha ha. :D I'm just curious, how did you know all of this? I'm interested.
Answers & Comments
I had to take the following steps to get it to work in Windows 7 after running the setup executable under the Comments in the Windows row from http://www.ftdichip.com/Drivers/VCP.htm
- Open up Device Manager, right click on the Triax Elite and select Update Driver Software.
- Select "Browse my computer for driver software" in the window that pops up.
- Click "Let me pick from a list of device drivers on my computer."
- Scroll all the way down the list of "common hardware types" to USB controller.
- Choose FTDI from the list of manufacturers and choose the "USB Serial Converter"
- Confirm that you know what you're doing and want to install this driver.
Windows then finds another Unknown Device which is the serial port. Repeat as above but choose Ports for the common hardware types and then FTDI and "USB Serial Port".Afterwards, run the latest Nike Triax Elite software (that you can download from http://www.nike.com/timing/extranet/elite_software/ and it should work.
Wow, I know this is a 4 year old thread but I had one in a closet this whole time and recently decided to try this solution... IT WORKED!! 4 years of patiently waiting paid off, ha ha. :D I'm just curious, how did you know all of this? I'm interested.
Here is what Nike support says: go to http://www.ftdichip.com/Drivers/VCP.htm and download the latest driver listed for Windows 7. It worked for me.