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Windows XP:

1. Uninstall QuickBooks, Microsoft .NET Framework, and Microsoft Visual C++ 2005 Redistributable:
   1. Close QuickBooks.
   2. Click the Windows Start button and select Run.
   3. Enter control in the Open field and click OK.
   4. Double-click Add or Remove Programs.
   5. Right-click your QuickBooks program version and click Change/Remove.
   6. Follow the instructions to Uninstall QuickBooks.
   7. Repeat steps d through f to uninstall Microsoft Visual C++ 2005 Redistributable.
   8. Repeat steps d through f to uninstall Microsoft .NET Framework for your version of QuickBooks:
      • QuickBooks 2008 and 8.0 and later:Microsoft .NET Framework 2.0
      • QuickBooks 2007 and 7.0 and earlier:Microsoft .NET Framework 1.1
2. Rename the QuickBooks program folder:
   1. Right-click the Windows Start button and select Explore.
   2. Browse to C:\Program Files\Intuit.
   3. Right-click the QuickBooks folder for the version you just uninstalled (for example, QuickBooks 2008) and select Rename.
   4. Enter OLD_ at the beginning of the folder name and press Enter (for example, OLD_QuickBooks2008).
3. Insert the QuickBooks CD in your CD drive, and follow the instructions to install the program.
4. Open QuickBooks.