Can't get device to hotsync
Handspring Visor does not hot sync. Have it installed on two computers and the message reads The connection between your handheld computer and the desktop could not be established. Please check your setup and try again. I tried a soft reset of the Visor; disconnecting and reconnecting the cable to the device and the computer. Still doesn't work. Any suggestions
Computers & Internet - Handspring - Visor - Visor Deluxe Handheld
Answers & Comments
First thought is that the cable has become defective - they do go wrong.
Assuming the visor is fine other than when hotsyncing, I suggest you reinstall the Desktop manager and hotsync manager on your PC or Mac, HAVING BACKED UP ALL FILES of course.
Sometimes the managers get corrupted and cause problems. Try that first, then check cable and finally a hard reset, assuming you have hotsynced recently and so won't lose loads of information.