I opened up the top of the washer by unscrewing the screw in the back. then I pressed down hard on the white plastic cover of the soap dispenser that you will see on the front left hand side of the machine. I also moved it slightly to the right by pushing on the side of the same unit.

The soap dispenser then opened up fine. I cleaned out the soap dispenser from any crud that developed in it. Now it opens and closes nicely.

Did you know there is a class action lawsuit against LG for mold that develops inside of this model washer? I joined in the lawsuit. There should be no mold accumulating in any washer.

Upon taking the top of washer off, it exposes the liquid dispenser. There are three snap clips on the right side as you look at it from the front. Unsnap and lift slightly on the dispenser lid. This should provide the clearance you need to open the drawer. Examine the blue covers for the fabric softener and bleach. You will see scrape marks where it has been rubbing on the the top cover when closing and opening. Using a soldering iron or an abrasive, wear down the sharp edges that are catching...This solved the problem for me.. ( :

Al Holm Chisago City, MN