Open the device manager and check to see if the webcam is there. Does it have an exclamation mark or an 'X' over it? Uninstall it and reboot the computer. It should be re-installed when windows finishes loading. You can download DriverBooster, from IOBit and run it. it will detect your drivers. If the webcam is bad, this will not help.
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Open the device manager and check to see if the webcam is there. Does it have an exclamation mark or an 'X' over it? Uninstall it and reboot the computer. It should be re-installed when windows finishes loading. You can download DriverBooster, from IOBit and run it. it will detect your drivers. If the webcam is bad, this will not help.