Firstly, visit the xtatix webcam link below, scroll down and under "drivers" you will see about two different drivers for your web-cam. Download the two drivers and see any any or both will work.
http://www.xtatix.com/xtatix_advantage/downloads/
Before you install the drivers, uninstall the previous one you installed. Also note that you need to install the drivers first, before you connect the xtatix webcam to your computer.
If the above does not resolve the problem, then we need to know where the problem is coming from. Because the problem might be coming from the computer.
In other to know which direction to focus our attention on, I would advice that you test the web-cam on another computer system, and see if the web-cam will work on the system.
Let me know the out come of what happens after you install the driver and also when you connect it to another computer.
Answers & Comments
Hello,
Firstly, visit the xtatix webcam link below, scroll down and under "drivers" you will see about two different drivers for your web-cam. Download the two drivers and see any any or both will work.
http://www.xtatix.com/xtatix_advantage/downloads/
Before you install the drivers, uninstall the previous one you installed. Also note that you need to install the drivers first, before you connect the xtatix webcam to your computer.
If the above does not resolve the problem, then we need to know where the problem is coming from. Because the problem might be coming from the computer.
In other to know which direction to focus our attention on, I would advice that you test the web-cam on another computer system, and see if the web-cam will work on the system.
Let me know the out come of what happens after you install the driver and also when you connect it to another computer.
I wish you good luck.