I want to mention that a Serial Number is not required to activate Creative Cloud subscriptions. You just need to be signed in on the Creative Cloud desktop app.
Points to check: - Make sure that you have an active subscription of Creative Cloud - ensure that you are signed in on the Creative Cloud desktop app - If you have purchased the membership just now, then wait for 24-48 hours for the subscription to be activated and then try signing out and signing in again on the Creative Cloud app - In case if it still does not work then contact the Adobe Support on 800-833-6687 for further troubleshooting, you can also chat with them.. support is not available on Saturday and Sunday - There are further troubleshooting steps such as checking the hosts file and other things like firewall
Answers & Comments
Hi,
I want to mention that a Serial Number is not required to activate Creative Cloud subscriptions. You just need to be signed in on the Creative Cloud desktop app.
Points to check:
- Make sure that you have an active subscription of Creative Cloud
- ensure that you are signed in on the Creative Cloud desktop app
- If you have purchased the membership just now, then wait for 24-48 hours for the subscription to be activated and then try signing out and signing in again on the Creative Cloud app
- In case if it still does not work then contact the Adobe Support on 800-833-6687 for further troubleshooting, you can also chat with them.. support is not available on Saturday and Sunday
- There are further troubleshooting steps such as checking the hosts file and other things like firewall
Best Regards
Anand