I have the same problem with my Bugaboo Frog ie the white buttons on the buggy seat will not let me change the position of the seat.

I bought my buggy in the States only a 1 year agao and live in Dublin.

I e mailed bugaboo.com and received an e mail back informing me that I will hear from the company within a week !

Help as I have no buggy for my baby.

Baby Gear - Bugaboo - Frog - Frog Stroller