There is a bolt under the fabric softner dispenser (if you have one) if not, its a plastic cap on the top of your agitator which pops off by hand or a butter knife.. then there is a bolt under there that holds the unit down..grap the bottom of your agitator and loosen the bolt and remove it...then lift up carefully on the whole thing..careful not to loose the seal and bolt to put the agitator back in place....good luck..

Before trying to remove the agitator, first try untwisting the stuck clothing. Figure out the direction in which the agitator spins (usually the direction in which it is easy to turn the drum), then hold the outside drum in place while spinning the agitator in the opposite direction. This is to reverse the direction of the agitator to untwist the clothing from underneath it. As you continue to reverse spin the agitator, slowly pull the piece of clothing out and untwist until it is completely free of the agitator. If this fails, then try removing the agitator to retrieve your clothing.

How do i remove clothing stuck under the washing machine agitator