No communications were made to notify me that my airpoints were about to expired. Qantas claims that there were no activities in the last three years when in fact there was a domestic economy flight that cost between $300-$400 in July 2010. When I tried to communicate the problem with the customer services person they say this is as far as it can go. So as a frequent flyer member since 2003 in which I have previously earned and unsused 37K airpoints, as far as communication I can go is the customer services person.

Toys - QANTAS