Can you try using the X1 mic on your PC? Green plug to green jack, pink plug to pink jack, USB plug to USB port. Talk into the X1 mic. Can you hear your voice? If yes, then you probably have a bad chat-controller cable. If no, then your X1 mic may not be working. If that's the problem, you should contact Turtle Beach tech support for help. [email protected]
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Can you try using the X1 mic on your PC? Green plug to green jack, pink plug to pink jack, USB plug to USB port. Talk into the X1 mic. Can you hear your voice? If yes, then you probably have a bad chat-controller cable. If no, then your X1 mic may not be working. If that's the problem, you should contact Turtle Beach tech support for help. [email protected]