Constant intermittent loss of connectivity, even with new gt704wg router
Over 2 months ago I started having issues of losing connectivity of my verizon dsl. I would reset as they said and it would be fine, for a while. The one Sunday of all days, the modem would not reset and I got all red lights. SO I call in, they say push reset button and soon and further yakityyak, nothing works. they say buy a new modem but I have to wait til monday. I say nope, going to town to buy one and of course no one in town has one, not even radio shack. they say I have to get it from dsl provider directly. I come home very disgruntled, take old modem apart and plug it is. Viola it works. but intermittent connectivity issues continue. Next Sunday, same thing. DSL goes out. I call they INSIST it is the modem, so I drive 30 miles to a town that has a circuit city and but this fancy GT&704WG for 100 bucks. And gues what? It did not reslove the issue. Now a month later, I even had my phone line dry looped and I STILL lose connectivity on and of all day long. I say itis int wiring, they say no and wont come out and fix it. Can ANYONE here be helpful before I go postal on Verizon? Please I beg!
Computers & Internet - Actiontec - GT704WG Wireless Router (gs583ad3-01)
Answers & Comments
This issue drove me nuts for a while. I too have verizon dsl and use a verizon branded actiontec router (gt704wg).
The problem has to do with DNS configuration. Not exactly sure what the true root cause of the issue, whether with the Router / Firmware or on Verizon ISP side, but I figured out how to make it work.
DNS is what translates internet IP addresses such as http://198.105.192.72/ into recognizable Enlish language terms (http://www.espn.com). When you type espn.com into your browser, your request travels out to a DNS server somewhere which performs the translation into the numbered IP address and directs you to the appropriate website.
The problem you are having is that your requests aren't finding a DNS server to do the translations...
You can test this by trying: http://198.105.192.72/ in the browser URL hich should resolve to espn.com. If the website resolves, it means your internet connect is working and proves it is just a DNS issue.
If this is the case, then there are a few possible places where a faulty DNS configuration setting might be causing an issue. (Local PC, network router, ISP).
Try configuring your router to use static DNS : using the following address for DNS servers: 208.67.222.222 and 208.67.220.220
more useful info here:
https://www.opendns.com/homenetwork/start/router/
If that doesn't work, you can hardcode the addresses on you pc by going to:
network connections > select the connection >properties > Internet Protocal (TCP/IP) > properties
Hi,
It might be that you have a voltage drop. I noticed that this modem is very sensitive to voltage 'dips' and it will 'reset' itself if even the slightest dip in power hits it.
I have a A/C that sucks power when it cycles and every time it does I lose the internet connection. So I set up a 12 volt battery with an DC to AC inverter and run the modem off of battery power.
That might be the problem your having.