It could be 3-4 things that are causing this issue,first: something got in pump and jammed it,second:pump is not getting power,remove back plate and check wire plug to pump,push it all way in and see what happens,check flood switch it could be defective and is not activating when unit is turned on,check wire plug to flood switch and make sure is all way in,if pump is not humming or do nothing or no sounds at all,than drain pump is bad or not getting current (power)drain pump should run as soon as you turn on unit,you must check Flood Switch,is on drip pan at the middle,it has styrophone in it,be careful or you can get the shock of your life.Good luck.
Answers & Comments
It could be 3-4 things that are causing this issue,first: something got in pump and jammed it,second:pump is not getting power,remove back plate and check wire plug to pump,push it all way in and see what happens,check flood switch it could be defective and is not activating when unit is turned on,check wire plug to flood switch and make sure is all way in,if pump is not humming or do nothing or no sounds at all,than drain pump is bad or not getting current (power)drain pump should run as soon as you turn on unit,you must check Flood Switch,is on drip pan at the middle,it has styrophone in it,be careful or you can get the shock of your life.Good luck.