Hi jcrawford_us,

You were right to check the fuse first - but if that's good, you're either going to have to open it up (you or someone else), or replace it.

You don't say how old it is, might it still be under warranty? You don't want to open it up yourself unless (1) you don't mind voiding any warranty left, and (2) you are competent to work safely with electricity - you have to make this judgement, I can't do it for you.

For Farberware parts, service or manuals, go to

http://prc.prodregister.com/prodprotect/applica/

And click on "Farberware" (lower-left portion of the page), it redirects you to a secure webpage where you can register.

https://secure.prodregister.com/prodprotect/applica/fw.shtml

Part of the page reads:
"Call toll-free or visit our websites for assistance if you need more help.

Parts & Accessories:
Phone: 1-800-738-0245 (Monday–Friday, 8:30 a.m. to 8:00 p.m., ET)

Product Warranty:
Service: 1-800-231-9786 (Monday-Friday, 8:30 a.m. to 8:00 a.m., ET)"

If I can be of further assistance, let me know.

If this solves the issue, please rate it accordingly.

Thanks in-advance for using Fixya.com,

Jon