Dear Sirs: My Yahoo Messenger keeps closing (crashing graying out) when a new contact pops up or I go to send a new message to a contact in my address book. Message pops up, {Microsoft Windows} ?Yahoo Messenger has stopped working correctly. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.? I have used messenger on the current computer, the computer anti-various is current. Problem started when the messenger fell out of date so I uninstalled and reinstalled current version. After the crashes I have installed messenger and re-downloaded 5 times and still crashes (closes grays out and gives the Microsoft Windows warning). I like messenger and have used for years what can I do to fix the crashing?
Computers & Internet - Yahoo - Yahoo Messenger
Answers & Comments
Which version of yahoo messenger you are using please tell me.
Yes, sorry to say that still the bugs in new yahoo messenger 10 beta is not fixed.. because it's just released. The yahoo personal/programmer still working on it to fix the bug. But for older version anti-virus not supposed to say or give the alert Outdated. Can you tell which is that Anti-virus. I will suggest you to install older version (8 or 9) again. Please try use the messenger by Pause/Stop protection/activity of anti-virus. and please let me know.
For further help please be with us.
Thanking you.
OK... can you please tell me what was the older version of yahoo messenger that you using previously.. I will try to fix the update.
What operating system do you have on the computer
YOur computer has still maleware and antivirus.
Download below antivirus then install in computer and update it's definition.
Then scan your computer with it.
click here
click here
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This problem occurs when virus issue also make sure your windows is update.
Let me know if you need further assistance.
Thanks for using FixYa.