Click Device Manager from the returned list. Click Disk Drives from the list of hardware Right-click the USB external hard drive with the issue, and click Uninstall. After the hard drive is uninstalled, unplug the USB cable. Wait for 1 minute and then reconnect the USB cable. The driver should automatically load Check for the USB drive in Windows Explorer
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Click Device Manager from the returned list.
Click Disk Drives from the list of hardware
Right-click the USB external hard drive with the issue, and click Uninstall.
After the hard drive is uninstalled, unplug the USB cable.
Wait for 1 minute and then reconnect the USB cable. The driver should automatically load
Check for the USB drive in Windows Explorer