Dell 1250C color laser printer using A5 200gsm light card. Problem patches of color rub off and dirty residue left on non-print areas. Seemed ok when test single run on 80gsm paper but problem occurred when 200gsm card used and attempt to print multiple (15) copies
Office Equipment & Supplies - Dell - 1250C LED Printer - Color - Plain Paper Print - Desktop
Answers & Comments
Usually when you get some color rub off what you are trying to print, it means that the ink waste pad are getting to full.
Every time you initialize the printer, test it, replace a cartridge, it needs to test by trying to get the ink out. When it is doing so without paper, the ink goes into an absorbant fabric usually called waste ink pads.
In your case you can ask Dell support where these are located and take a look at them. If you see that they are overflooded with ink there is your issue with the plinting residue.
Most of the time these pads are not officially replaceable, beacause it is better economically speaking to change the printer rather that going to the hassle of changing these.
But if you have time and are not affraid of taking appart your printer, you can either remove them and chang them, or try to clean and dry them then put them back.
It is difficult but sometimes it is the only way, because in cases were it is not supported bu the manufacturer you will not find any proffessional computer shop to do that job, and even if you find one it won't be for less than the price of a new equivalent printer.
Hope this helps.