First ensure that the right side cover is closed correctly. Check that the two latches that are on the door are not broken especially the rear one. Then fine a paper clip. With the machine on look on the right side of the control panel you will find a small hole. Place the paper clip inside the hole. (Once that is done you can only use that paper clip ever again :) Copier tech humor!) Watch the screen you might see abort code that is OK. When the screen come on that show the copiers look to the left of the screen in the middle a small "." will appears when it does press 3. Nothing is going to happen. Code will come back. Now press the Utility button you should now see a button marked maintenance mode. Press it then press trouble reset. Once again the machine will go though its normal warm up will see the "." do not do anything. Ready to Copy Should appear. If the code comes back do not reset the code your messing with the fuser (The Hot part). It can catch on fire (That would ruin a perfectly good day) so have a technician look at it.
Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f
Answers & Comments
First ensure that the right side cover is closed correctly. Check that the two latches that are on the door are not broken especially the rear one. Then fine a paper clip. With the machine on look on the right side of the control panel you will find a small hole. Place the paper clip inside the hole. (Once that is done you can only use that paper clip ever again :) Copier tech humor!) Watch the screen you might see abort code that is OK. When the screen come on that show the copiers look to the left of the screen in the middle a small "." will appears when it does press 3. Nothing is going to happen. Code will come back. Now press the Utility button you should now see a button marked maintenance mode. Press it then press trouble reset. Once again the machine will go though its normal warm up will see the "." do not do anything. Ready to Copy Should appear. If the code comes back do not reset the code your messing with the fuser (The Hot part). It can catch on fire (That would ruin a perfectly good day) so have a technician look at it.
Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f