Didj, Custom Gaming Handheld. Screen on Diji says download failed, Pleases try again, but will not connect when plugged into usb, originally said it needed a tume up, tried that and it failed, tried to do a reset, failed, may have lost data when storm came thru and internet went down. Not sure how to force boot it, or reload software, should be a way to just wipe it clean and reinstall back to original, then do updates again. Help!!!!!!