Check and increase the volume level of the CD/TAPE/Video player. Also check whether the input cables are properly inserted.

Revert back for more assistance.

Hi


Thanks for using FixYa. To reset the speaker unplug the system for more than 5 minutes and after that test the speaker using another device. You can plug one end of a RCA female to Mini-plug male adaptor into the headphone output jack of devices like a CD player or MP3 player. Now plug the other into either ‘line in’ RCA jacks on the sub to determine if the problem is with the speaker or the soundcard drivers.

If still the issue is not resolved, then you’ll need to perform the Direct CD Test for speaker to check whether the problem is a simple cable or level-setting. Use a different set of RCA connector cables and then connect the analog audio out from a CD player or DVD player directly into the speaker's LINE IN connections. Then, turn the volume level on the speaker down to the lowest. While playing a CD, raise the volume level on the speaker and now you should hear the bass portion from the source material. If still the issue persists, then the issue may be a blown woofer or sub amplifier. If the speaker functions correctly, then the issue may be with a cable, the receiver and/or a level setting.


Please do accept the solution if the issue is resolved or else revert for further assistance.


Thanks
Rylee

Make sure the "MONITOR" mode is not selected or turned "ON".
Just a guess, Good luck !