Hi,

I find that the best way to do this is the following;
Make sure that nobody is standing behind the pram (expecially small people!)
Make sure that the seat unit is raised.
Stand to one side of the pram, bend down and with both small black plastic buttons, push inwards (so that they are going toward eachother)
The back of the pram should fall to the floor.
Where the childs back of the knees are, lift up the fabric a little and grab the black metal bar, then lift this up and the pram should collapse nicely. You should have a ******** the handle bar with a popper on to secure this shut.

I hope this helps.