Then what I suggest you do is take the top off the unit and clean the lens with Servisol video 40. Allow to dry before trying again. If you can (with the power off) have a look at the lens itself (before you clean it) with a magnifying glass. If you see any inperfection in the lens, cleaning wont work. But see if it will go with cleaning first. If it is damaged then you might want to consider a new machine as Lens units are expensive.Then what I suggest you do is take the top off the unit and clean the lens with Servisol video 40. Allow to dry before trying again. If you can (with the power off) have a look at the lens itself (before you clean it) with a magnifying glass. If you see any inperfection in the lens, cleaning wont work. But see if it will go with cleaning first. If it is damaged then you might want to consider a new machine as Lens units are expensive.
Answers & Comments
Try cleaning the Lens in the DVD unit with a Brand name Lens cleaner for DVD.
i tried that but when i put the cleaning disk in it still says DISK ERROR
Then what I suggest you do is take the top off the unit and clean the lens with Servisol video 40. Allow to dry before trying again. If you can (with the power off) have a look at the lens itself (before you clean it) with a magnifying glass. If you see any inperfection in the lens, cleaning wont work. But see if it will go with cleaning first. If it is damaged then you might want to consider a new machine as Lens units are expensive.