Hi


Thanks for using FixYa. Check the water temperature inside the dishwasher to measure the water temp. It should be as close to 125 degree F to 140 degree F as possible. This would have happened as the dishwasher was overloaded with more than prescribed number of dishes. Check the spray arm and pump cover for splits or leaks. As the dishwasher is not draining properly, this issue is related to kinked hoses, knocked out disposer unit (if connected with the dishwasher drain hose) & clogged drain pump & filter. Also note that dishwashers do not drain completely after a finished cycle and this is normal. Dishwashers are designed to leave some water in the unit to ensure that the heating element doesn’t overheat. If you suddenly begin to experience a large amount of water being retained in your dishwasher, you have a problem. Some of the most common reasons include that the drain hose isn’t working properly, the drain pump isn’t working correctly, or possibly there is a plumbing problem in your home’s drain lines. If you have checked the air gap and the drain hose and can’t locate the problem, then it is an issue with the drain pump of the dishwasher. Please do accept the solution if the issue is resolved or post a comment for further assistance.


Thanks
Rylee

Hello. One of several issues can cause your problem. Read on...
A clog in the drain line or air gap (if there is one) is the usual reason that a dishwasher won't drain. Often the problem is at the point where the drain line attaches to the garbage disposer or household drain line. If you remove this line, you can clear any debris from the hose or hose connection. Be sure to reattach the hose before starting the dishwasher again. Pump Your dishwasher pump ejects the water. The pump is usually mounted directly to the motor, then attached to the bottom of the dishwasher. You can reach the pump from inside the dishwasher, but first you need to remove the lower rack, the spray arm, and the spray arm support. Look for an impeller--a round plastic fan blade-type of device that spins around. This is the wash impeller, which forces the water through the spray arm. Beneath the wash impeller is the drain impeller, which is similar in size and shape to the wash impeller. The drain impeller pushes the water toward the drain port. These components make up the pump. If any of the pump components are defective, you need to replace them. Drain valve and/or solenoid Many dishwashers use a drain valve with an electric solenoid. When electricity flows to the solenoid, the valve opens and diverts the water to the drain. Sometimes the solenoid, or the diverting lever, sticks and prevents the dishwasher from draining or filling properly. Try to free up the solenoid to lubricate the lever. Otherwise, you may have to replace the solenoid or pump assembly. With these systems, the motor always rotates in one direction. When it's energized, the drain valve diverts the water. Other dishwashers simply reverse the direction of the motor to drain the dishwasher. These units don't have a drain valve. Instead, there's a drain hose connected directly to the pump housing. Belt One brand of dishwasher uses a belt to drive the pump. If this belt is broken or has fallen off, replace it. Motor If the motor isn't turning or working, the unit won't drain. First check to be sure you have power to the dishwasher. If not, see the section "It doesn't work at all." If the motor hums but doesn't turn, it may need to be replaced. Some dishwashers are susceptible to getting stuck if you don't run them regularly. If you haven't run the dishwasher for more than a week, you may need to manually spin the motor to free it up. If the motor is defective, you need to replace it. Dishwasher motors can't be serviced. Timer Part of what the timer does is control the motor and drain valve. If the timer doesn't work properly, the water may not drain and you need to replace the timer. This problem is uncommon.