Is it not turning on at all? Try this: disconnect the player from the computer, turn it off,hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
Transcend has their own tech support forum at: http://www.transcendusa.com/Contact/CuTechsupport.asp
Answers & Comments
Is it not turning on at all?
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
Transcend has their own tech support forum at:
http://www.transcendusa.com/Contact/CuTechsupport.asp