You will probably have to remove the left side cover and clean some spilled ink from around the waste tray. That normally is what causes that. There is a tray lock on the machine, but I personally have not seen that be an issue. If there is a lot of ink in the machine. make sure after you clean it out, that you level the machine front to back and side to side. You do that by placing a level on the glass and level it up by that.
Also, you may have cracked camshafts, which press the maintenance kit at the wrong time. Replace the drum maintenance camshaft 020K14800. It is inexpensive and not too difficult
Answers & Comments
You will probably have to remove the left side cover and clean some spilled ink from around the waste tray.
That normally is what causes that.
There is a tray lock on the machine, but I personally have not seen that be an issue.
If there is a lot of ink in the machine. make sure after you clean it out, that you level the machine front to back and side to side. You do that by placing a level on the glass and level it up by that.
Also, you may have cracked camshafts, which press the maintenance kit at the wrong time. Replace the drum maintenance camshaft 020K14800. It is inexpensive and not too difficult