You may try calling Sunbeam in the United States or Canada to ask for assistance. Phone numbers in manual for Sunbeam: https://www.sunbeam.ca/on/demandware.static/-/Sites-sunbeam-ca-Library/default/dwaae43fb6/documents/instruction-manuals/BVSBKT1703W-033_EN.pdf
Answers & Comments
You may try calling Sunbeam in the United States or Canada to ask for assistance.
Phone numbers in manual for Sunbeam:
https://www.sunbeam.ca/on/demandware.static/-/Sites-sunbeam-ca-Library/default/dwaae43fb6/documents/instruction-manuals/BVSBKT1703W-033_EN.pdf