All pack and play play yards require the bottom floor to lifted like a little volcano in the middle before the side will go up or down. Some have a twist lock others just pull upward. Lift the middle handle up about 6" to 12" and then raise the sides. Once all the sides are up, press the floor flat. Done. Nothing goes up or down until the middle safety is up like a volcano.
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All pack and play play yards require the bottom floor to lifted like a little volcano in the middle before the side will go up or down. Some have a twist lock others just pull upward. Lift the middle handle up about 6" to 12" and then raise the sides. Once all the sides are up, press the floor flat. Done. Nothing goes up or down until the middle safety is up like a volcano.