Door stuck Locked Control Locked light on
My Kenmore Elite Smartwash Quietpak 9 HE4T has wet clothes in it and will not unlock the door. Tried unplugging it, hitting every button that for a few seconds or in sequence. Nothing will get it to release the door to get to my molding clothes....HELP
Washing Machines - Kenmore - Elite - Elite 45986 Front Load Washer
Answers & Comments
Try unplugging the washer for at 30 minutes to reset the computer, first. If this proves unsuccessful, you can retrieve you clothes by using the manual release. The following link explains how:
http://www.fixya.com/support/r622155-kenmore_elite_whirlpool_duet_door_jammed
Once you retrieve your clothes, try running diagnostics on it. You can envoke the diagnostic sequence by selecting DRAIN/SPIN, NO/SPIN and then pressing any button under OPTIONS 4 times (must be the same button). The display should go to "C00" as the washer begins a sequence of tests that checks the fill functions, door lock, dispenser functions, motor speed, spin and drain. Allow the washer to run through the entire sequence and shut off. If anything is wrong an error code should be generated. Hopefully, all you had was a minor glitch. Let me know how things turn out. I hope this helps you.