Lower the drain hose which will allow the water to drain out (by gravity) into a bucket or floor drain. Unplug the machine for about 5 minutes, then see if the door will open. If not, try to advance the controller manually to the end of cycle. Does the machine display any error codes, or is it strictly a clock driven controller with no electronics? If the machine is still under warranty, take advantage!
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Lower the drain hose which will allow the water to drain out (by gravity) into a bucket or floor drain. Unplug the machine for about 5 minutes, then see if the door will open. If not, try to advance the controller manually to the end of cycle. Does the machine display any error codes, or is it strictly a clock driven controller with no electronics? If the machine is still under warranty, take advantage!